Effective Date: January 1, 2025 — US Compass LLC, Cincinnati, OH 45249
1. Introduction
US Compass LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or contact us through our web forms. Please read it carefully.
2. Information We Collect
- Contact Form Data: Your name, email address, phone number, inquiry type, and message when you submit our contact form.
- Usage Data: Pages visited, time on site, browser type, device type, and IP address, collected automatically via cookies and analytics tools.
- Communications: Records of any correspondence if you contact us by email.
3. How We Use Your Information
- Respond to your inquiries and provide freight quotes
- Process driver or owner-operator applications
- Improve our website and overall customer experience
- Comply with applicable legal obligations
- Send operational communications related to your inquiry
We do not sell, rent, or trade your personal information to third parties for marketing purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates for any purpose.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance functionality and analyze traffic. Essential cookies are always active. Analytics cookies are used only with your consent. You may control cookie preferences through our consent banner or your browser settings. Disabling non-essential cookies will not affect your ability to use our site.
5. Form Submissions & Third-Party Processors
Our contact form is processed by Formspree (formspree.io), a secure third-party service. Data you submit is transmitted to Formspree's servers and then forwarded to us. Formspree's own privacy policy governs their handling of your data. We do not store form submissions on our own servers.
6. Data Retention
We retain contact and inquiry data only as long as necessary to respond to your request and for legitimate business purposes — typically no longer than 24 months. You may request deletion of your data at any time by contacting us.
7. Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for non-essential data processing
- Lodge a complaint with a relevant supervisory authority
To exercise any of these rights, contact us at uscompassllc@gmail.com.
8. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy periodically. The effective date at the top of this page will reflect any changes. Continued use of our site after updates constitutes acceptance of the revised policy.
11. SMS Terms of Service
If you consent to receive conversational and informational SMS from US Compass LLC, you agree to receive conversational and informational SMS messages from us, including responses to inquiries, freight quotes, and operational updates.
- Reply STOP to opt out of SMS messages at any time.
- Reply HELP for assistance.
- Message and data rates may apply.
- Messaging frequency may vary.
For our full Privacy Policy, visit warm-churros-7b43e0.netlify.app or contact us at uscompassllc@gmail.com.
12. Contact Us
US Compass LLC
4232 Green Arbors Ln, Cincinnati, OH 45249
Email: uscompassllc@gmail.com
